Frequently Asked Questions

Baby slings always give rise to numerous questions. Here we try to provide you with the majority of the answers you need, but if you do not find the answer you are looking for, please do not hesitate to contact us. We will try to do our best to help you.

1. What is the baby wrap?
   What is the baby wrap?
   The baby sling is a long rectangular strip of fabric, used to carry a baby by wrapping and tying with knots. It provides a completely natural way of carrying your child.
2. Since which age can you carry in the baby sling?
   Since which age can you carry in the baby sling?
   The baby wrap can be used from your child's birth to 3 years. The baby sling is the only way to carry your child during such a long period. It is even recommended to use the baby wrap to carry premature babies. Thus it is used by numerous neonatology centres. Actually, the baby sling promotes the parent-child (or skin-to-skin) contact from the earliest age.
3. How to choose the right size?
   How to choose the right size?
   The baby sling's right sizing is often considered as hard work for beginners. That's why we provide you with a specific calculator where you can type in the weight and size of the largest carrying person (often the father). Then we provide you with the ideal required size of the baby wrap.
4. What about the secure online payment?
   What about the secure online payment?
   Credit card processing online is fully managed by our bank (CIC group). Once your shopping cart is filled with your desired purchases, you have to fill out the customer information. Then you will be redirected to our bank's secure server, where you can fill out your credit card details. The information will be automatically encrypted by your computer before it is sent: only the bank will be able to access it. It will automatically inform us of your payment and we will ship your order.